How We Protect Your Account on friv 99
Your privacy and account security are the foundation of your experience with us. We've built our privacy framework around the way you deposit via JazzCash, Easypaisa, SadaPay and...
What This Policy Covers
This privacy policy applies to your friv 99 account and everything you do on our platform — from the moment you open an account through every session you play. We collect information you give us directly, such as your name and email when you register. We also collect data about how you use the site: which games you open, how long you
stay in the lobby, and payment activity tied to your JazzCash, Easypaisa, SadaPay and Raast transactions. We store this information securely and only use it to operate your account, process withdrawals, comply with local law where supported regions permit, and improve our service. Your data never leaves our systems without your consent, and we do not sell your personal information to third
parties.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? Contact Us
Email Support
Send us a message about your privacy concerns or data requests. Our team responds within 48 hours during business days.
Live Chat
Chat with our support team directly from your account dashboard. Available during Pakistan business hours to answer privacy questions.
Account Settings
Review and update your personal information, communication preferences, and linked payment methods from your profile page anytime.
Trust Signals Behind Our Privacy Promise
Transparent Practice
We document exactly what data we collect, how long we store it, and who can access it. No hidden clauses or vague language in our terms.
Local Payment Integration
JazzCash, Easypaisa, SadaPay and Raast details are handled with the same encryption standard as your account login credentials.
Secure Infrastructure
Your account runs on servers with industry-standard firewalls and automatic backups. We conduct regular security audits.
Data Minimisation
We only ask for information we actually need to run your account and process your deposits and withdrawals.
Withdrawal Verification
When you request a payout to your JazzCash, Easypaisa, SadaPay or Raast wallet, we verify your identity before the transaction clears.
No Third-Party Sales
Your name, email, game history, and payment data are never sold to marketers, analytics brokers, or other external companies.
How Our Policies Stack Together
| Privacy Policy (This Page) | Covers account registration, data storage, payment security, and your rights to access or delete your information. |
|---|---|
| Terms of Service | Outlines your rights and responsibilities when playing on friv 99, including account suspension rules and dispute resolution. |
| Cookie Notice | Explains which cookies we set to remember your login, language preference, and session activity across your visits. |
| Payment Policy | Details how JazzCash, Easypaisa, SadaPay and Raast transactions are processed, verified, and reconciled with your account balance. |
| Withdrawal Policy | Defines how long payouts take, which payment methods you can use, and identity verification steps before funds leave our system. |
| Account Security Guide | Explains how to set a strong password, enable two-factor authentication, and protect your account from unauthorised access. |
| Dispute Resolution Process | Describes how we investigate and resolve complaints about account access, payment errors, or other privacy or service concerns. |
Privacy Features Built Into Your Account
Profile Privacy Settings
Choose which parts of your profile are visible to others in the lobby. Control whether your session history or winnings appear on leaderboards.
Email Preferences
Manage how often we contact you about promotions, platform updates, or account activity. Unsubscribe from any category in one click.
Payment History View
See a full record of every JazzCash, Easypaisa, SadaPay and Raast transaction linked to your account, with timestamps and amounts.
Data Download Request
Request a copy of all your personal data, game history, and payment records in a portable format within 30 days.
Account Deletion Option
Request permanent removal of your account and associated data. We process deletion requests and comply within the timeframe set by local law.
Session Timeout
Your account logs out automatically after 30 minutes of inactivity. You can enable longer timeout durations in settings if you prefer.